Last Updated: 4 October 2026
The Remote RM ("we", "us", or "our") is responsible for the personal data submitted through this website. This policy explains what information we collect, why we use it, how it is handled and how to exercise your data protection rights.
When you use our contact form, we collect the information you choose to provide:
Please do not submit special category data or information identifying people who use your service, such as names, dates of birth, care records or health information, through the enquiry form.
We use this information solely to respond to your professional enquiries and provide CQC consultancy services. We do not use your data for automated marketing or newsletters unless explicitly requested.
Our contact form is powered by Formspree. Information submitted through the form is sent to Formspree for processing under its Privacy Policy. Please review that policy for information about its handling of submitted data.
If a consultancy engagement requires review of confidential or identifiable service records, we will agree a suitable secure transfer method with you before any records are sent. Do not send those records through this website form or ordinary email.
We keep enquiry information only for as long as it is needed to respond, manage any resulting professional relationship, meet legal or regulatory obligations, and handle any relevant disputes. We periodically review retained information and securely delete or anonymise it when it is no longer needed, subject to any legal retention requirements.
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal data, and to object to certain processing. You can also complain to the Information Commissioner’s Office. To make a request or ask a question about this policy, reply to the email address used in our response to your enquiry so we can identify and handle your request. We may need to verify your identity before acting.